Shipping Policy

At Nuevo Herbal Care, we are committed to delivering your orders safely and on time. Please read our Shipping Policy carefully before placing an order.

Order Processing

All confirmed orders are processed within 1–2 business days. Orders placed on Sundays or public holidays will be processed on the next working day.

Shipping Time

Standard delivery usually takes 3–7 business days depending on your location. Delivery times may vary for remote areas or due to unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase. Any promotional free shipping offers will be clearly mentioned on the website.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email, SMS, or WhatsApp, allowing you to monitor the delivery status of your package.

Delivery Delays

While we strive to deliver all orders on time, delays may occur due to weather conditions, courier service issues, public holidays, natural disasters, or other circumstances beyond our control.

Incorrect Shipping Information

Please ensure that your shipping address and contact details are accurate before placing your order. Nuevo Herbal Care is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

Failed Delivery Attempts

If the courier is unable to deliver your package after multiple attempts due to customer unavailability or incorrect address details, additional shipping charges may apply for re-delivery.

Damaged Packages

If your package arrives damaged, please contact us within 24 hours of delivery with clear photographs of the package and product so we can assist you promptly.

International Shipping

Currently, Nuevo Herbal Care primarily ships within India. If international shipping becomes available, the applicable charges, delivery timelines, and customs requirements will be communicated during checkout.

Shipping Restrictions

Some products may have shipping restrictions based on local regulations or service availability. We reserve the right to cancel or modify shipments where delivery is not possible.

Changes to Shipping Policy

Nuevo Herbal Care reserves the right to update or modify this Shipping Policy at any time without prior notice. Any changes will be published on this page.

Contact Us

If you have any questions regarding our Shipping Policy, please contact us.

Nuevo Herbal Care
Near Nabha Gate, Sangrur, Punjab
Phone: +91 97799-24257
Phone: +91 62399-24257
Email: nuevoherbalcare@gmail.com